/* |-------------------------------------------------------------------------- | Agência PSI — Edge: send-session-status-notification (8.3) |-------------------------------------------------------------------------- | Disparada por trigger DB quando status de um agenda_evento muda. | Envia WhatsApp pro paciente usando template apropriado do novo status. | | Body JSON: | { event_id: "", old_status: "agendado", new_status: "cancelado" } | | Mapa de template_key por new_status (configurável em notification_templates): | - cancelado → cancelamento_sessao | - remarcado → remarcacao_sessao | - confirmado → confirmacao_sessao | - realizado → pós-sessao (opcional; normalmente desligado) | - em_agendamento → não envia (status intermediário) | | Respeita config conversation_bots.respect_optout e registros de opt-out. | Se template não existe/está desativado pra aquele status, skipa sem erro. |-------------------------------------------------------------------------- */ import { createClient } from 'https://esm.sh/@supabase/supabase-js@2' const corsHeaders = { 'Access-Control-Allow-Origin': '*', 'Access-Control-Allow-Headers': 'authorization, x-client-info, apikey, content-type', 'Access-Control-Allow-Methods': 'POST, OPTIONS', } function json(body: unknown, status = 200) { return new Response(JSON.stringify(body), { status, headers: { ...corsHeaders, 'Content-Type': 'application/json' } }) } function rewriteForContainer(apiUrl: string): string { try { const u = new URL(apiUrl) if (u.hostname === 'localhost' || u.hostname === '127.0.0.1') { u.hostname = 'host.docker.internal' return u.toString().replace(/\/+$/, '') } return apiUrl.replace(/\/+$/, '') } catch { return apiUrl } } function normalizePhoneBR(raw: string | null | undefined): string { const digits = String(raw || '').replace(/\D/g, '') if (digits.length === 10 || digits.length === 11) return '55' + digits return digits } function fmtDate(iso: string): string { try { return new Intl.DateTimeFormat('pt-BR', { timeZone: 'America/Sao_Paulo', day: '2-digit', month: 'long' }).format(new Date(iso)) } catch { return iso } } function fmtTime(iso: string): string { try { return new Intl.DateTimeFormat('pt-BR', { timeZone: 'America/Sao_Paulo', hour: '2-digit', minute: '2-digit', hour12: false }).format(new Date(iso)) } catch { return '' } } function renderTemplate(tpl: string, vars: Record): string { return Object.entries(vars).reduce((acc, [k, v]) => acc.replaceAll(`{{${k}}}`, v ?? ''), tpl) } // Mapa de status → template key. Se der pra alguém customizar depois, basta // criar template com esse key no banco; senão skip silencioso. const STATUS_TEMPLATE_MAP: Record = { cancelado: 'cancelamento_sessao', remarcado: 'remarcacao_sessao', confirmado: 'confirmacao_sessao' // realizado/em_agendamento não enviam por padrão } async function sendViaEvolution(apiUrl: string, apiKey: string, instance: string, phone: string, text: string) { try { const endpoint = `${rewriteForContainer(apiUrl)}/message/sendText/${encodeURIComponent(instance)}` const resp = await fetch(endpoint, { method: 'POST', headers: { 'Content-Type': 'application/json', apikey: apiKey }, body: JSON.stringify({ number: phone, text }) }) if (!resp.ok) { const t = await resp.text() return { ok: false, error: `HTTP ${resp.status}: ${t.slice(0, 200)}` } } const j = await resp.json().catch(() => ({} as Record)) const msgId = (j as { key?: { id?: string } }).key?.id || null return { ok: true, messageId: msgId } } catch (err) { return { ok: false, error: (err as Error).message || 'fetch_failed' } } } Deno.serve(async (req: Request) => { if (req.method === 'OPTIONS') return new Response('ok', { headers: corsHeaders }) if (req.method !== 'POST') return json({ ok: false, error: 'method_not_allowed' }, 405) try { const payload = await req.json().catch(() => null) as { event_id?: string; old_status?: string; new_status?: string } | null const eventId = payload?.event_id const newStatus = String(payload?.new_status || '').toLowerCase() if (!eventId || !newStatus) return json({ ok: false, error: 'invalid_payload' }, 400) const templateKey = STATUS_TEMPLATE_MAP[newStatus] if (!templateKey) return json({ ok: true, skipped: 'status_not_mapped', status: newStatus }) const supa = createClient( Deno.env.get('SUPABASE_URL')!, Deno.env.get('SUPABASE_SERVICE_ROLE_KEY')! ) // Carrega evento + paciente const { data: ev, error: evErr } = await supa .from('agenda_eventos') .select('id, tenant_id, inicio_em, modalidade, patient_id, status, patients:patient_id(id, nome_completo, telefone)') .eq('id', eventId) .maybeSingle() if (evErr || !ev) return json({ ok: false, error: 'event_not_found' }, 404) const pat = Array.isArray(ev.patients) ? ev.patients[0] : ev.patients if (!pat?.telefone) return json({ ok: true, skipped: 'no_phone' }) const phone = normalizePhoneBR(pat.telefone) if (!/^\d{10,15}$/.test(phone)) return json({ ok: true, skipped: 'invalid_phone' }) // Opt-out: respeita const { data: optout } = await supa .from('conversation_optouts') .select('id') .eq('tenant_id', ev.tenant_id) .eq('contact_number', phone) .is('opted_in_at', null) .maybeSingle() if (optout) return json({ ok: true, skipped: 'opt_out' }) // Canal WhatsApp ativo const { data: channel } = await supa .from('notification_channels') .select('id, provider, credentials') .eq('tenant_id', ev.tenant_id) .eq('channel', 'whatsapp') .eq('is_active', true) .is('deleted_at', null) .maybeSingle() if (!channel) return json({ ok: true, skipped: 'no_active_channel' }) // Template (tenant-specific → global default) const { data: tpl } = await supa .from('notification_templates') .select('body_text') .eq('tenant_id', ev.tenant_id) .eq('channel', 'whatsapp') .eq('key', templateKey) .is('deleted_at', null) .eq('is_active', true) .limit(1) .maybeSingle() let body_text = tpl?.body_text if (!body_text) { const { data: def } = await supa .from('notification_templates') .select('body_text') .eq('channel', 'whatsapp') .eq('key', templateKey) .is('tenant_id', null) .is('deleted_at', null) .eq('is_active', true) .limit(1) .maybeSingle() body_text = def?.body_text } if (!body_text) return json({ ok: true, skipped: 'template_not_found', template_key: templateKey }) const { data: tenant } = await supa.from('tenants').select('name').eq('id', ev.tenant_id).maybeSingle() const text = renderTemplate(body_text, { nome_paciente: pat.nome_completo || 'paciente', data_sessao: fmtDate(ev.inicio_em), hora_sessao: fmtTime(ev.inicio_em), modalidade: ev.modalidade === 'online' ? 'online' : 'presencial', nome_clinica: tenant?.name || '', status: newStatus }) const providerKind = channel.provider === 'evolution_api' ? 'evolution' : channel.provider if (providerKind !== 'evolution') { // Twilio fica pra depois (precisa de créditos + ack) return json({ ok: true, skipped: 'provider_not_supported_yet', provider: channel.provider }) } const creds = (channel.credentials ?? {}) as Record if (!creds.api_url || !creds.api_key || !creds.instance_name) { return json({ ok: true, skipped: 'creds_missing' }) } const sendRes = await sendViaEvolution(creds.api_url, creds.api_key, creds.instance_name, phone, text) if (!sendRes.ok) return json({ ok: false, error: `send_failed: ${sendRes.error}` }, 500) // Registra conversa (sem log unique — transições podem acontecer várias vezes) await supa.from('conversation_messages').insert({ tenant_id: ev.tenant_id, patient_id: pat.id, channel: 'whatsapp', direction: 'outbound', from_number: null, to_number: phone, body: text, provider: 'evolution', provider_message_id: sendRes.messageId ?? null, provider_raw: { status_change: true, event_id: eventId, old_status: payload?.old_status || null, new_status: newStatus }, kanban_status: 'awaiting_patient', responded_at: new Date().toISOString() }) return json({ ok: true, sent: true, template_key: templateKey, to: phone }) } catch (err) { console.error('[send-session-status-notification] fatal:', err) return json({ ok: false, error: (err as Error).message || 'unexpected' }, 500) } })