Files
agenciapsilmno/supabase/functions/send-whatsapp-message/index.ts
T
Leonardo 9b21642e15 F4 schema-per-tenant: edge functions roteiam pro schema do tenant
- _shared/tenant.ts: helper (adminClient, tenantDbForId, schemaForTenant,
  listTenantSchemas, resolveTenantByChannel, tenantSchemaName)
- _shared/whatsapp-hooks.ts: hooks de tabela tenant recebem tdb; RPCs de
  credito (deduct/add_whatsapp_credits) e tenant_members seguem em supa+p_tenant_id
- inbound (twilio/evolution): tenant_id da URL -> tdb pra conversation_messages
  e notification_channels
- crons de fila (process-notification/email/sms/whatsapp-queue): varrem
  listTenantSchemas e drenam a fila de cada schema (Q3: filas sao per-tenant);
  modo single-tenant se body.tenant_id vier
- crons reminders/checks (send-session-reminders, conversation-sla-check,
  whatsapp-heartbeat-check, convert-abandoned-intakes, sync-email-templates):
  loop por tenant
- routing por tenant_id (send-whatsapp-message, send-session-reminder-manual,
  twilio-provision, de/reactivate-channel, twilio-webhook): tenantDbForId;
  channel-actions sem tenant_id varrem schemas por channel_id
- asaas-*: tenant_id do body -> tdb; asaas-webhook fica global (whatsapp_credit_purchases)
- notification-webhook (Meta): resolve tenant via channel_routing por phone_number_id,
  fan-out por message_id quando nao resolve
- caller send-session-reminder-manual passa tenant_id (evento vive no schema)

Pendente: save-intake-progress e fluxos anon por token (decisao de roteamento)

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
2026-06-13 08:44:09 -03:00

335 lines
14 KiB
TypeScript

/*
|--------------------------------------------------------------------------
| Agência PSI — Edge Function: send-whatsapp-message
|--------------------------------------------------------------------------
| Envia mensagem WhatsApp via Evolution API da clínica. Registra a mensagem
| imediatamente em conversation_messages (direction=outbound) para feedback
| instantâneo no UI (via Realtime). Quando a Evolution ecoar a mensagem de
| volta pelo webhook com fromMe=true, o evolution-whatsapp-inbound faz UPDATE
| (não duplica) pelo provider_message_id.
|
| Body JSON:
| {
| "tenant_id": "<uuid>",
| "to_number": "5516912345678", // sem + nem @s.whatsapp.net
| "body": "Texto da mensagem",
| "patient_id": "<uuid>" (opcional) // se já vinculado
| }
|--------------------------------------------------------------------------
*/
import { createClient } from 'https://esm.sh/@supabase/supabase-js@2'
import { adminClient, tenantDbForId } from '../_shared/tenant.ts'
const corsHeaders = {
'Access-Control-Allow-Origin': '*',
'Access-Control-Allow-Headers': 'authorization, x-client-info, apikey, content-type',
'Access-Control-Allow-Methods': 'POST, OPTIONS',
}
function json(body: unknown, status = 200) {
return new Response(JSON.stringify(body), {
status,
headers: { ...corsHeaders, 'Content-Type': 'application/json' }
})
}
function sanitizeBody(raw: string): string {
return String(raw ?? '')
.replace(/[\x00-\x08\x0B\x0C\x0E-\x1F]/g, '')
.trim()
.slice(0, 4000)
}
function normalizePhone(raw: string): string {
const digits = String(raw ?? '').replace(/\D/g, '')
if (digits.length >= 12 && digits.startsWith('55')) return digits
if (digits.length === 11 || digits.length === 10) return '55' + digits
return digits
}
// ═══════════════════════════════════════════════════════════════════
// Twilio send helper (com dedução de crédito)
// ═══════════════════════════════════════════════════════════════════
type TwilioChannel = {
twilio_subaccount_sid: string
twilio_phone_number: string
credentials: { subaccount_auth_token?: string }
}
async function sendViaTwilio(
channel: TwilioChannel,
toPhone: string,
text: string
): Promise<{ ok: boolean; messageId?: string; status?: string; error?: string }> {
const subSid = channel.twilio_subaccount_sid
const authToken = channel.credentials?.subaccount_auth_token
const fromNumber = channel.twilio_phone_number // E.164: +5511999990000
if (!subSid || !authToken || !fromNumber) {
return { ok: false, error: 'Twilio credenciais incompletas' }
}
const endpoint = `https://api.twilio.com/2010-04-01/Accounts/${subSid}/Messages.json`
const basicAuth = btoa(`${subSid}:${authToken}`)
const toE164 = toPhone.startsWith('+') ? toPhone : `+${toPhone}`
const params = new URLSearchParams()
params.append('From', `whatsapp:${fromNumber}`)
params.append('To', `whatsapp:${toE164}`)
params.append('Body', text)
try {
const resp = await fetch(endpoint, {
method: 'POST',
headers: {
'Authorization': `Basic ${basicAuth}`,
'Content-Type': 'application/x-www-form-urlencoded'
},
body: params.toString()
})
const data = await resp.json().catch(() => null) as Record<string, unknown> | null
if (!resp.ok) {
return { ok: false, error: `Twilio ${resp.status}: ${(data?.message as string) || JSON.stringify(data).slice(0, 200)}` }
}
return {
ok: true,
messageId: String(data?.sid || ''),
status: String(data?.status || 'queued')
}
} catch (e) {
return { ok: false, error: String(e) }
}
}
// Edge function roda em container — localhost aponta pra ele mesmo, não pro host.
// Substitui localhost/127.0.0.1 por host.docker.internal pra alcançar o host.
function rewriteForContainer(apiUrl: string): string {
try {
const u = new URL(apiUrl)
if (u.hostname === 'localhost' || u.hostname === '127.0.0.1') {
u.hostname = 'host.docker.internal'
return u.toString().replace(/\/+$/, '')
}
return apiUrl.replace(/\/+$/, '')
} catch {
return apiUrl
}
}
Deno.serve(async (req: Request) => {
if (req.method === 'OPTIONS') return new Response('ok', { headers: corsHeaders })
if (req.method !== 'POST') return json({ ok: false, error: 'method' }, 405)
try {
const body = await req.json().catch(() => null)
if (!body || typeof body !== 'object') return json({ ok: false, error: 'body invalido' }, 400)
const { tenant_id, to_number, body: text, patient_id } = body as Record<string, string>
const cleanText = sanitizeBody(text)
const cleanPhone = normalizePhone(to_number)
if (!tenant_id || !cleanPhone || !cleanText) {
return json({ ok: false, error: 'faltam campos (tenant_id, to_number, body)' }, 400)
}
if (cleanText.length < 1) return json({ ok: false, error: 'mensagem vazia' }, 400)
// Autenticação
const auth = req.headers.get('Authorization') ?? ''
const supaAuthed = createClient(
Deno.env.get('SUPABASE_URL')!,
Deno.env.get('SUPABASE_ANON_KEY')!,
{ global: { headers: { Authorization: auth } } }
)
const { data: authData, error: authErr } = await supaAuthed.auth.getUser()
if (authErr || !authData?.user) return json({ ok: false, error: 'auth' }, 401)
const supaSvc = adminClient()
// Client ligado ao schema do tenant (tabelas tenant: notification_channels,
// conversation_messages). Lança se o tenant não existir/sem schema.
let tdb
try {
tdb = await tenantDbForId(supaSvc, tenant_id)
} catch (e) {
console.error('[send-whatsapp-message] schema indisponível:', (e as Error).message)
return json({ ok: false, error: 'tenant_invalido' }, 400)
}
const userId = authData.user.id
// Valida membership
const { data: isAdmin } = await supaSvc.rpc('is_saas_admin')
if (!isAdmin) {
const { data: membership } = await supaSvc
.from('tenant_members')
.select('id')
.eq('tenant_id', tenant_id)
.eq('user_id', userId)
.eq('status', 'active')
.maybeSingle()
if (!membership) return json({ ok: false, error: 'forbidden' }, 403)
}
// Busca canal (Evolution ou Twilio) — tabela tenant
const { data: channel, error: chErr } = await tdb
.from('notification_channels')
.select('credentials, provider, twilio_subaccount_sid, twilio_phone_number, is_active')
.eq('channel', 'whatsapp')
.is('deleted_at', null)
.maybeSingle()
if (chErr || !channel) {
return json({ ok: false, error: 'Canal WhatsApp nao configurado pra este tenant' }, 400)
}
if (!channel.is_active) {
return json({ ok: false, error: 'Canal WhatsApp inativo. Verifique /configuracoes/whatsapp.' }, 400)
}
const provider = channel.provider // 'evolution' ou 'twilio'
// Resolve patient_id se não veio (match por telefone)
let resolvedPatientId = patient_id ?? null
if (!resolvedPatientId) {
const { data: matchData } = await supaSvc.rpc('match_patient_by_phone', {
p_tenant_id: tenant_id,
p_phone: cleanPhone
})
resolvedPatientId = (matchData as string | null) ?? null
}
// ─────────────────────────────────────────────────────
// TWILIO: deduz crédito ANTES, envia, refunda se falhar
// ─────────────────────────────────────────────────────
if (provider === 'twilio') {
// Deduz 1 crédito de forma atômica (RPC lança 'insufficient_credits' se zerado)
const { error: dedErr } = await supaSvc.rpc('deduct_whatsapp_credits', {
p_tenant_id: tenant_id,
p_amount: 1,
p_conversation_message_id: null,
p_note: 'Envio manual WhatsApp'
})
if (dedErr) {
const insufficient = String(dedErr.message || '').includes('insufficient_credits')
return json({
ok: false,
error: insufficient ? 'insufficient_credits' : dedErr.message,
message: insufficient
? 'Saldo insuficiente. Compre créditos em /configuracoes/creditos-whatsapp.'
: 'Erro ao deduzir créditos'
}, insufficient ? 402 : 500)
}
// Envia via Twilio
const sendRes = await sendViaTwilio(channel as unknown as TwilioChannel, cleanPhone, cleanText)
if (!sendRes.ok) {
// Refunda o crédito deduzido
await supaSvc.rpc('add_whatsapp_credits', {
p_tenant_id: tenant_id,
p_amount: 1,
p_kind: 'refund',
p_purchase_id: null,
p_admin_id: null,
p_note: `Refund envio falhou: ${sendRes.error?.slice(0, 200)}`
})
return json({ ok: false, error: `twilio_send_failed: ${sendRes.error}` }, 502)
}
// Registra mensagem + vincula a dedução (se possível — já foi feita sem msg_id)
const { data: inserted, error: insErr } = await tdb.from('conversation_messages').insert({
patient_id: resolvedPatientId,
channel: 'whatsapp',
direction: 'outbound',
from_number: null,
to_number: cleanPhone,
body: cleanText,
provider: 'twilio',
provider_message_id: sendRes.messageId ?? null,
provider_raw: { status: sendRes.status },
kanban_status: 'awaiting_patient',
received_at: null,
responded_at: new Date().toISOString(),
delivery_status: sendRes.status === 'delivered' ? 'delivered' : sendRes.status === 'sent' ? 'sent' : 'queued'
}).select('id').single()
if (insErr) {
console.error('[send-whatsapp-message] insert error (twilio):', insErr)
return json({ ok: false, error: 'Enviado + creditado mas falhou ao registrar: ' + insErr.message }, 500)
}
return json({
ok: true,
provider: 'twilio',
message_id: inserted.id,
provider_message_id: sendRes.messageId
})
}
// ─────────────────────────────────────────────────────
// EVOLUTION: sem dedução (tier gratuito)
// ─────────────────────────────────────────────────────
const creds = (channel.credentials ?? {}) as Record<string, string>
const apiUrl = creds.api_url
const apiKey = creds.api_key
const instance = creds.instance_name
if (!apiUrl || !apiKey || !instance) {
return json({ ok: false, error: 'Credenciais Evolution incompletas' }, 400)
}
const evoEndpoint = `${rewriteForContainer(apiUrl)}/message/sendText/${encodeURIComponent(instance)}`
const evoBody = { number: cleanPhone, text: cleanText }
const evoResp = await fetch(evoEndpoint, {
method: 'POST',
headers: { 'Content-Type': 'application/json', 'apikey': apiKey },
body: JSON.stringify(evoBody)
})
const evoText = await evoResp.text()
let evoJson: Record<string, unknown> | null = null
try { evoJson = JSON.parse(evoText) } catch { /* fica null */ }
if (!evoResp.ok) {
return json({
ok: false,
error: `Evolution retornou ${evoResp.status}`,
evolution_response: evoJson ?? evoText
}, 502)
}
const providerMessageId = (evoJson as { key?: { id?: string } } | null)?.key?.id ?? null
const { data: inserted, error: insErr } = await tdb.from('conversation_messages').insert({
patient_id: resolvedPatientId,
channel: 'whatsapp',
direction: 'outbound',
from_number: null,
to_number: cleanPhone,
body: cleanText,
provider: 'evolution',
provider_message_id: providerMessageId,
provider_raw: evoJson ?? null,
kanban_status: 'awaiting_patient',
received_at: null,
responded_at: new Date().toISOString(),
delivery_status: 'sent'
}).select('id').single()
if (insErr) {
console.error('[send-whatsapp-message] insert error (evolution):', insErr)
return json({ ok: false, error: 'Enviado mas falhou ao registrar: ' + insErr.message }, 500)
}
return json({
ok: true,
provider: 'evolution',
message_id: inserted.id,
provider_message_id: providerMessageId,
evolution_response: evoJson
})
} catch (err) {
return json({ ok: false, error: String(err) }, 500)
}
})